On the other hand, we only expect players to abide by fundamental rules, such as providing accurate information during registration and playing with their own funds. Casino.Guru expects online casinos to adhere to numerous regulations to ensure fairness and safety for players.

Subsequently, during the KYC verification, the casino rightfully identified that you were, in fact, from a restricted country and invalidated your winnings, as you had falsely presented yourself as a UK player, a breach of the rules. In the registration process, since the UK was not a selectable option, you chose UAE. Let's recap your complaint once more for everyone's clarity: You intentionally altered your geolocation using a VPN to access WinDetta Casino, which employs IP blocking for players from restricted countries, including the UK, your actual location. Hi Jordan, It's quite remarkable to observe that despite being informed that Casino.Guru exclusively assists players who have been treated unfairly by online casinos, you persist in believing that you fall into this category.

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